EngineGP

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<?php
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/*
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 * EngineGP   (https://enginegp.ru or https://enginegp.com)
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 *
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 * @copyright Copyright (c) 2018-present Solovev Sergei <inbox@seansolovev.ru>
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 *
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 * @link      https://github.com/EngineGPDev/EngineGP for the canonical source repository
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 *
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 * @license   https://github.com/EngineGPDev/EngineGP/blob/main/LICENSE MIT License
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 */
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if (!defined('EGP')) {
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    exit(header('Refresh: 0; URL=http://' . $_SERVER['HTTP_HOST'] . '/404'));
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}
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// Отправка сообщения / Удаление сообщения
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if (isset($url['action']) and in_array($url['action'], ['reply', 'remove', 'read', 'write'])) {
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    include(SEC . 'help/action/' . $url['action'] . '.php');
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}
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if (!$id) {
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    sys::back($cfg['http'] . 'help/section/open');
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}
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if (in_array($user['group'], ['admin', 'support'])) {
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    $sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" LIMIT 1');
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} else {
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    $sql->query('SELECT `type`, `service`, `status`, `date`, `close` FROM `help` WHERE `id`="' . $id . '" AND `user`="' . $user['id'] . '" LIMIT 1');
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}
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if (!$sql->num()) {
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    sys::back($cfg['http'] . 'help/section/open');
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}
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$help = $sql->get();
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// Смена статуса вопроса на "Прочитан"
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if ($user['group'] == 'user' and !$help['status']) {
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    $sql->query('UPDATE `help` set `status`="2", `notice`="1" WHERE `id`="' . $id . '" LIMIT 1');
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    $help['status'] = 2;
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}
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$aGroup = [
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    'admin' => 'Администратор',
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    'support' => 'Техническая поддержка',
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    'user' => 'Клиент',
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];
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include(LIB . 'help.php');
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include(LIB . 'users.php');
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$aSender = [];
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$dialogs = $sql->query('SELECT `id`, `user`, `text`, `img`, `time` FROM `help_dialogs` WHERE `help`="' . $id . '" ORDER BY `id` DESC LIMIT 50');
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while ($dialog = $sql->get($dialogs)) {
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    unset($html->arr['attachment']);
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    $images = sys::b64djs($dialog['img']);
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    if (is_array($images)) {
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        foreach ($images as $img) {
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            $html->get('attachment', 'sections/help/dialog');
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            $html->set('img', $img);
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            $html->set('home', $cfg['http']);
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            $html->pack('attachment');
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        }
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    }
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    $html->get('msg', 'sections/help/dialog');
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    if ($user['id'] != $dialog['user']) {
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        if (!$dialog['user']) {
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            $html->set('sender', 'Автоматическое сообщение');
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        } else {
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            if (isset($aSender[$dialog['user']])) {
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                $html->set('sender', $aSender[$dialog['user']]);
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            } else {
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                switch ($iHelp) {
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                    case 1:
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                        $sql->query('SELECT `name`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
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                        $us = $sql->get();
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                        if ($us['support_info'] != '') {
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                            $aSender[$dialog['user']] = $us['name'] . ' (' . $us['support_info'] . ')';
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                        } else {
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                            $aSender[$dialog['user']] = $us['name'] . ' (' . $aGroup[$us['group']] . ')';
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                        }
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                        break;
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                    case 2:
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                        $sql->query('SELECT `login`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
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                        $us = $sql->get();
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                        if ($us['support_info'] != '') {
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                            $aSender[$dialog['user']] = $us['login'] . ' (' . $us['support_info'] . ')';
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                        } else {
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                            $aSender[$dialog['user']] = $us['login'] . ' (' . $aGroup[$us['group']] . ')';
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                        }
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                        break;
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                    case 3:
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                        $sql->query('SELECT `mail`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
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                        $us = $sql->get();
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                        if ($us['support_info'] != '') {
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                            $aSender[$dialog['user']] = $us['mail'] . ' (' . $us['support_info'] . ')';
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                        } else {
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                            $aSender[$dialog['user']] = $us['mail'] . ' (' . $aGroup[$us['group']] . ')';
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                        }
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                        break;
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                    default:
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                        $sql->query('SELECT `name`, `patronymic`, `group`, `support_info` FROM `users` WHERE `id`="' . $dialog['user'] . '" LIMIT 1');
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                        $us = $sql->get();
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                        if ($us['support_info'] != '') {
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                            $aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $us['support_info'] . ')';
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                        } else {
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                            $aSender[$dialog['user']] = $us['name'] . ' ' . $us['patronymic'] . ' (' . $aGroup[$us['group']] . ')';
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                        }
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                }
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                $html->set('sender', $aSender[$dialog['user']]);
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            }
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        }
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    } else {
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        $html->set('sender', 'Я');
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    }
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    $html->set('id', $dialog['id']);
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    $html->set('uid', $dialog['user']);
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    $html->set('help', $id);
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    $html->set('home', $cfg['http']);
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    $html->set('ava', users::ava($dialog['user']));
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    $html->set('text', $dialog['text']);
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    if ($tHelp) {
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        $html->set('time', $dialog['time'] < ($start_point - 600) ? sys::today($dialog['time']) : help::ago($dialog['time']));
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    } else {
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        $html->set('time', sys::today($dialog['time']) . ' ' . help::ago($dialog['time'], true));
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    }
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    if (isset($html->arr['attachment'])) {
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        $html->set('img', $html->arr['attachment']);
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        $html->unit('img', 1);
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    } else {
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        $html->unit('img');
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    }
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    if ($user['group'] == 'admin') {
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        $html->unit('admin', 1);
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    } else {
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        $html->unit('admin');
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    }
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    $html->pack('dialog');
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}
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// Массив статусов вопроса
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$status = [
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    0 => 'Есть ответ',
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    1 => 'Ожидается ответ',
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    2 => 'Прочитан',
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];
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if (isset($url['ajax'])) {
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    sys::outjs(['dialog' => ($html->arr['dialog'] ?? ''), 'status' => ($help['close'] ? 'Вопрос решен' : $status[$help['status']])]);
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}
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// Краткая информация вопроса
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switch ($help['type']) {
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    case 'server':
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        $sql->query('SELECT `address` FROM `servers` WHERE `id`="' . $help['service'] . '" LIMIT 1');
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        if (!$sql->num()) {
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            $service = 'Игровой сервер: #' . $help['service'] . ' (не найден)';
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        } else {
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            $ser = $sql->get();
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            $service = '<a href="' . $cfg['http'] . 'servers/id/' . $help['service'] . '" target="_blank"><u>Игровой сервер: #' . $help['service'] . ' ' . $ser['address'] . '</u></a>';
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        }
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        break;
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    case 'hosting':
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        $service = '<a href="' . $cfg['http'] . 'hosting/id/' . $help['service'] . '" target="_blank"><u>Виртуальных хостинг: #' . $help['service'] . '</u></a>';
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        break;
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    default:
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        $service = 'Вопрос без определенной услуги';
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}
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$html->get('dialog', 'sections/help');
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$html->set('id', $id);
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$html->set('date', sys::today($help['date']));
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$html->set('status', $help['close'] ? 'Вопрос решен' : $status[$help['status']]);
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$html->set('service', $service);
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$html->set('dialog', $html->arr['dialog'] ?? '');
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if ($user['group'] == 'user') {
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    $html->unit('!user');
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    $html->unit('user', 1);
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} else {
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    $html->unit('!user', 1);
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    $html->unit('user');
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}
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if ($help['close']) {
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    $html->unit('open');
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    $html->unit('close', 1);
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} else {
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    $html->unit('open', 1);
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    $html->unit('close');
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}
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$html->pack('main');
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